Answering Service for Community Service Organizations:
 
  • Trained and experienced live operators allow us to handle any situation.
  • Operators can handle calls of a delicate nature in a professional manner.
  • Dispatch emergency calls to you quickly and accurately.
  • Back-up procedures in place to ensure calls are delivered.
  • Urgent and non-urgent calls can be delivered in a manner you prescribe.
  • We are a HIPAA-complaint, answering service.
  • Customer service leaders are on duty at all times to answer questions.
  • Answering service uses redundant phone lines and back-up generators to ensure continuous service.
  • Clients include American Red Cross, Alcoholic Anonymous, victims assistance lines, etc.

Contact Us Now and let our award-winning live answering service and outsource call center help your business.

Finger Lakes Business Service provides Answering Services to customers nationwide. Here is a sample list of areas we service: Auburn, Albany, Batavia, Binghamton, Buffalo, Canandaigua, Cooperstown, Cortland, Fulton, Geneva, Goshen, Herkimer, Ilion, Ithaca, Kingston, Liberty, Lockport, Middletown, Monroe, Monticello, New Paltz, Newburgh, Niagara Falls, Oneida, Oneonta, Oswego, Poughkeepsie, Rochester, Rome, Seneca Falls, Sidney, Steamboat Springs CO, Syracuse, Utica, Waterloo, and Watertown.